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Where is your manufacturing facility located?

Our manufacturing facility is located in Jinhua, equipped with a state-of-the-art production line and supported by a dedicated quality control team. This ensures that all our products meet the highest industry standards.

Can you customize the battery for each e-bike design?

Yes, we can fully customize the battery for each e-bike design, adjusting its capacity, voltage, and dimensions to meet your specifications. Additionally, we can seamlessly integrate the battery into the frame for a clean and streamlined appearance.

What types of e-bike motors do you offer?

We provide a diverse selection of e-bike motors from leading manufacturers, including hub motors and mid-drive motors. Our engineers will assist you in choosing the most suitable motor for your e-bike, considering key factors such as power output, range, and torque.

What materials do you use for your e-bike frames?

We utilize a range of high-quality materials for our e-bike frames, such as aluminum, steel, and carbon fiber. The selection of materials depends on your project's specific requirements, including factors like weight, durability, and budget considerations.

What types of e-bikes can you manufacture?

We can manufacture a diverse range of e-bikes, including mountain bikes, city bikes, folding bikes, and cargo bikes. Our expert engineering team is available to collaborate with you on customizing designs and features to match your exact specifications.

How do you ship your products?

We ship our products globally using various shipping methods such as sea freight, air freight, and courier services. Our team will collaborate with you to select the most cost-effective and timely shipping solution tailored to your needs.

What are your lead times and delivery terms?

For certain e-bike models, we have stock available for immediate shipment, with lead times ranging from 7 to 15 days. For bulk production orders, the lead time typically varies between 45 to 60 days, depending on the order quantity and customization specifications. We offer a variety of flexible delivery terms, including EXW, FOB, CIF, DDU, and DDP, to accommodate your specific needs.

Do you offer design services?

Yes, we provide a full range of design services to assist you in developing your e-bike product. Our skilled design team specializes in creating high-quality 3D renderings, detailed technical drawings, and functional prototypes to bring your vision to life.

How long does it take to manufacture a custom e-bike?

The lead time for manufacturing a custom e-bike varies depending on the complexity of the project and the quantity ordered. Generally, we can complete a custom e-bike project within 1 to 7 weeks. For more intricate designs or larger quantities, the production time may be slightly longer. We always aim to deliver high-quality products within the agreed timeframe, and will communicate with you to ensure expectations are met.

What is your minimum order quantity (MOQ)?

Our minimum order quantity (MOQ) varies depending on the specific e-bike model and the customization requirements. Different models and customization options may have different MOQ thresholds. For more precise information regarding MOQ for the model you're interested in, please contact our sales team, and we will provide you with the details tailored to your needs.

How do you approach long-term partnerships?

We are dedicated to building long-term, mutually beneficial partnerships with our customers. Our approach is centered on consistently delivering high-quality e-bikes at competitive prices, while maintaining open, transparent, and proactive communication with every client. By understanding each customer's unique needs and providing tailored solutions, we foster trust and collaboration, ensuring long-term success and satisfaction for both parties.

How does your factory ensure on-time shipment and quality control?

Our factory places a high priority on both on-time shipment and strict quality control at every stage of the manufacturing process. From sourcing materials to final assembly, we ensure that each step is meticulously monitored to meet our high standards. Additionally, we leverage Alibaba Trade Assurance, which provides 100% payment protection for buyers, safeguarding against delays and any quality issues. This ensures that our customers receive their products on time and in excellent condition.

Can I mix different e-bike models in one container?

Yes, we offer flexible order fulfillment and allow mixed orders of different e-bike models within a single container. This gives you the convenience of ordering various models in one shipment, optimizing your logistics and reducing costs. Please inform us of your desired models, and we will coordinate the best way to combine them for efficient shipping.

Do you have e-bikes in stock?

Yes, we keep a stock of selected e-bike models that are ready for immediate shipment. This allows us to fulfill urgent orders quickly and efficiently, ensuring that you can receive your products without delay. If you need an e-bike urgently, please contact us to check availability and delivery timelines for your desired model.